Terms and Conditions

These Terms and Conditions apply to the use of the Nastov Apartments website and to reservations made through our website, connected booking systems, or third-party booking platforms. By using this website, contacting us, or making a reservation, you agree to these Terms and Conditions. If you do not agree, please do not use the website or complete a booking. Nastov Apartments provides accommodation in Veles, near Lake Mladost, North Macedonia. The information on this website is provided to help guests review apartment options, facilities, availability, location, and booking details. All reservations are subject to availability, confirmation, and the booking conditions shown during the booking process. A booking is only confirmed once it has been accepted or confirmed through the relevant booking system or platform. Guests are responsible for providing accurate personal information, contact details, arrival details, number of guests, and any special requests. Nastov Apartments is not responsible for issues caused by incorrect or incomplete information provided by the guest. Prices, availability, apartment details, and booking conditions may change from time to time. We try to keep all website information accurate, but final booking details, prices, and availability are confirmed through the connected booking system or booking platform. Guests must respect the property, apartment, facilities, furniture, equipment, and other guests. Any damage caused by guests, visitors, or members of the booking group may be charged to the guest responsible for the reservation. Guests must follow the property rules, check-in and check-out times, occupancy limits, quiet hours, safety instructions, and any additional instructions provided before or during the stay. Only registered guests included in the reservation may stay at the property unless otherwise approved by Nastov Apartments. The number of guests must not exceed the maximum occupancy allowed for the selected apartment. Smoking, parties, events, pets, or other restricted activities may not be allowed unless clearly confirmed in writing by Nastov Apartments or shown in the booking conditions. Guests are responsible for their personal belongings during the stay. Nastov Apartments is not responsible for loss, theft, damage, or personal injury except where required by applicable law. Availability and reservations may be managed through third-party systems such as Lodgify and Booking.com. These platforms may have their own terms, privacy policies, payment rules, and booking conditions. Guests should review the relevant platform terms before completing a booking. If a booking is made through a third-party platform, the rules, cancellation conditions, payment process, and guest support process of that platform may also apply. Nastov Apartments may need to cancel or modify a reservation in rare cases due to circumstances outside our control, including technical issues, availability conflicts, property damage, safety concerns, legal requirements, or force majeure events. In such cases, we will try to inform the guest as soon as reasonably possible. The website may contain links to external websites, maps, booking pages, or third-party services. Nastov Apartments is not responsible for the content, availability, security, or policies of external websites. We aim to keep the website available and accurate, but we do not guarantee that the website will always be error-free, uninterrupted, or fully updated. These Terms and Conditions may be updated from time to time. The updated version will be posted on this page with a revised date. If you have any questions about these Terms and Conditions, please contact Nastov Apartments. Location: Nastov Apartments, Lake Mladost, Veles, North Macedonia