Privacy Policy

This Privacy Policy explains how Nastov Apartments collects, uses, and protects personal information when you visit our website, contact us, or make a booking through our connected booking systems. We may collect information such as your name, email address, phone number, booking dates, number of guests, selected apartment type, special requests, messages, and basic technical information such as browser type, device type, and general website usage data. We use this information to respond to your questions, process booking requests, manage reservations, confirm availability, support check-in and check-out, improve the guest experience, and comply with applicable legal or accommodation requirements. Our website may connect with third-party booking and channel management services, including Lodgify and Booking.com. When you continue to a booking page or make a reservation, your information may be processed by those platforms according to their own privacy policies. This website may use cookies or similar technologies to improve browsing, support booking functionality, remember preferences, and understand general website performance. You can control or disable cookies through your browser settings, but some booking features may not work correctly if cookies are disabled. We do not sell your personal information. We may only share necessary booking information with trusted service providers, booking platforms, or legal authorities when required for reservation management, accommodation services, or legal compliance. We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure. We keep personal information only for as long as necessary to manage bookings, provide guest support, comply with legal obligations, resolve disputes, and maintain business records. Depending on applicable law, you may have the right to request access to your personal information, ask for corrections, request deletion, or object to certain types of processing. To make a privacy-related request, please contact Nastov Apartments. Our website may include links to external websites, maps, booking pages, or third-party services. We are not responsible for the content, security, or privacy practices of those external websites. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If you have questions about this Privacy Policy or how your information is handled, please contact Nastov Apartments. Location: Nastov Apartments, Lake Mladost, Veles, North Macedonia